In Click: What Millions of People Are Doing Online and Why It Matters, Bill Tancer describes the psychology behind what people are clicking on when browsing the internet. He then applies this psychology to how people think, allowing us to understand how we tick. Throughout the text, he uses a scholarly tone, graphs, and hypophora in order to uncover a deeper truth about the psychology about why we do certain activities while online.
Tancer maintains a scholarly tone throughout the text in order to establish ethos on the subject and to be more convincing to his readers. For example, he says, “An interesting corollary to this concept of measuring political thought processes through clickstream data is the use of this same data to understand political bias in traditional news coverage” (46). Using words, such as “corollary,” and technical jargon, such as “clickstream,” Tancer is able to show that he is both a credible source of information and educated in the topic. This allows him to convey his message to readers in a more convincing way that makes his readers question his credibility less.
Tancer also uses graphs to support his ideas and provide background statistics that help readers come to the same deductions that Tancer does. Providing graphs also gives visuals for people who are more visual learners, broadening his audience. Since these graphs are based off of real statistics from credible third-party sources, he is able to establish a stronger sense of ethos.
At the beginning of most chapters, Tancer uses hypophora to introduce his ideas and transition from previous chapters to the current chapter. In Chapter 10, a chapter that talks about finding early adopters to a specific site, Tancer asks, “Do you ever wonder how innovation spreads from an idea to mass adoption?” (171). By asking this broad question at the beginning of the chapter, he can spend the rest of the chapter delving into this topic and answering the question. This structure provides a great way for Tancer to get his readers to question the same things he does, and then transition into the idea at hand.
Throughout Click, Tancer uses his rhetoric in order to discover the true psychology behind what people do online and why. He is able to successfully get his ideas across to his readers as writes in a way that gets readers excited about the topic as well.
